Turnaround Time: 1 week or less
(not including shipping time).
Fixed Rate Repair: price
includes all parts and labor.
Expedite Repair Service: $50 per drive when you need your
drive fixed in 48 hours
(2 business days-shipping time not included).
Bench Fee: $50 per drive if it is not repairable or if no trouble is
found.
Warranty on Repair: 6 months from ship date
Internal/Externals: Same price for internals as externals.
Drives originally made by Exabyte and now Tandberg and resold by Compaq,
and others are repaired.